1. Who We Are
Uscale.ai Corp, doing business as JobCompass ("JobCompass," "we," "us," or "our"), is a Delaware-registered corporation.
- Registered address: 166 Geary St, Suite 1500, San Francisco, CA 94108-5628, USA
- Contact: support@jobcompass.ai
2. Scope
This Privacy Policy explains what personal data we collect, how we use it, and the choices you have when you use the JobCompass website and related services (collectively, the "Service").
3. Information We Collect
We collect the following categories of personal data:
- Account Information — Name, email address, and authentication tokens from Google or LinkedIn sign-in.
- Career-Related Information — Résumés, job titles, work history, skills, desired salary, and profile details or uploaded documents.
- Device and Usage Information — IP address, browser type, device identifiers, pages viewed, and session duration.
- Analytics and Tracking Data — Event data from Google Tag Manager, Mixpanel, Hotjar, and marketing pixels (Meta and LinkedIn) to understand usage and improve experience.
- Payment Information — Stripe processes subscription fees and collects payment-card details directly; JobCompass receives only payment-tokens and billing metadata.
JobCompass does not knowingly collect sensitive data such as health, ethnicity, biometric, or government-ID information.
4. How We Use Your Information
- Provide and maintain the Service
- Personalize content and job matches
- Communicate account notices, updates, and promotional messages
- Detect and prevent fraud or unauthorized access
- Meet legal and regulatory obligations
5. Legal Bases for Processing
For users in jurisdictions requiring a legal basis (EU/UK), processing relies on:
- Performance of a contract
- Legitimate interests in improving and securing the Service
- Consent for marketing and analytics cookies
- Compliance with legal obligations
6. Sharing and Disclosure
JobCompass does not sell personal data. Data is shared only with:
- Service providers (hosting, analytics, support, payment processors)
- Employers when you explicitly apply or direct transmission
- Legal or safety circumstances as required by law
7. International Data Transfers
Personal data may be processed in the United States and other countries. JobCompass relies on Standard Contractual Clauses (SCCs) and similar safeguards for cross-border transfers where applicable.
8. Data Retention
- Active Accounts — data retained during active subscription or trial
- Deleted Accounts — permanent erasure within thirty (30) days of account deletion
- Legal Requirements — certain records retained if needed for compliance, disputes, or enforcement
9. Your Rights and Choices
Depending on location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Delete data via account deletion
- Restrict or object to processing
- Receive data in portable format
- Opt out of marketing communications
Exercise rights via Settings or by emailing support@jobcompass.ai.
10. Security
We employ industry-standard safeguards including encryption in transit and at rest, least-privilege access controls, and regular security testing. No transmission method is completely secure.
11. Children
JobCompass is not directed to children under 16. We do not knowingly collect data from minors. Contact support@jobcompass.ai if you believe a minor provided personal data.
12. Changes to This Policy
Updates may occur with new "Last updated" dates posted. Material changes take effect thirty (30) days after posting; continued use constitutes acceptance.
13. Contact Us
For privacy questions or concerns: support@jobcompass.ai