Last Updated - June, 23 2025
Privacy Policy
1. Who We Are
Uscale.ai Corp, doing business as JobCompass ("JobCompass," "we," "us," or "our"), is a Delaware‑registered corporation.
Registered address: 166 Geary St, Suite 1500, San Francisco, CA 94108‑5628, USA
Contact: support@jobcompass.ai
2. Scope
This Privacy Policy explains what personal data we collect, how we use it, and the choices you have when you use the JobCompass website and related services (collectively, the "Service").
3. Information We Collect
We collect the following categories of personal data:
Account Information
Name, email address, and authentication tokens obtained from Google or LinkedIn sign‑in.
Career‑Related Information
Résumés, job titles, work history, skills, desired salary, and any other details you choose to include in your profile or documents you upload.
Device and Usage Information
IP address, browser type, device identifiers, pages viewed, and session duration.
Analytics and Tracking Data
Event data from Google Tag Manager, Mixpanel, Hotjar, and marketing pixels (e.g., Meta and LinkedIn) to understand product usage and improve user experience.
Payment Information
Subscription fees are processed by Stripe. Stripe collects your payment‑card details directly; JobCompass only receives a payment‑token and basic billing metadata.
We do not knowingly collect sensitive personal data such as health, ethnicity, biometric, or government‑ID information.
4. How We Use Your Information
Provide and Maintain the Service – operate, deliver, and improve JobCompass.
Personalize Content – tailor job matches, résumé insights, and in‑product recommendations.
Communicate With You – send account notices, product updates, and promotional messages (you can opt out).
Security and Fraud Prevention – detect and prevent fraud, abuse, or unauthorized access.
Legal Compliance – meet legal, regulatory, or contractual obligations.
5. Legal Bases for Processing
For users in jurisdictions that require a legal basis (e.g., the EU/UK), we process personal data on the bases of:
Performance of a contract (providing the Service you requested).
Legitimate interests (improving and securing the Service).
Consent (marketing communications and analytics cookies, where required).
Compliance with legal obligations.
6. Sharing and Disclosure
We do not sell your personal data. We share data only with:
Service Providers – cloud hosting, analytics, customer‑support tools, and payment processors that act on our behalf and follow our instructions.
Employers – only when you explicitly click "Apply" or otherwise direct us to transmit your résumé or profile.
Legal or Safety Reasons – when required by law or to protect the rights, property, or safety of JobCompass, our users, or the public.
7. International Data Transfers
Personal data may be processed in the United States and other countries where we or our service providers operate. We rely on Standard Contractual Clauses (SCCs) and similar safeguards for cross‑border transfers where applicable.
8. Data Retention
Active Accounts – we keep personal data for as long as your subscription or trial remains active.
Deleted Accounts – when you delete your account, all personal data is permanently erased within thirty (30) days.
Legal Requirements – we may retain certain records if needed to comply with legal obligations, resolve disputes, or enforce agreements.
9. Your Rights and Choices
Depending on your location, you may have rights to:
Access – request a copy of your personal data.
Correct – update inaccurate or incomplete data.
Delete – erase your data by deleting your account.
Restrict or Object – limit or object to certain processing.
Portability – receive your data in a portable format.
Opt Out of Marketing – unsubscribe at any time via the link in our emails.
You can exercise most rights in Settings or by emailing support@jobcompass.ai.
10. Security
We employ industry‑standard safeguards including encryption in transit and at rest, least‑privilege access controls, and regular security testing. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children
JobCompass is not directed to children under 16. We do not knowingly collect data from anyone under 16. If you believe a minor has provided personal data, contact us so we can delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version with a new "Last updated" date. Material changes will take effect thirty (30) days after posting; continued use of the Service after that date constitutes acceptance.
13. Contact Us
If you have questions or concerns about privacy at JobCompass, email support@jobcompass.ai.